In today's dynamic business environment, having access to important information anywhere, anytime is crucial. That's why mobile CRM is an essential tool for businesses that want to stay ahead of the competition and deliver excellent customer service.
Importance for field salespeople
We can probably all agree that a salesperson sitting at a computer is not a very useful employee for a company. A productive salesperson spends most of his working time in the field, unless the nature of the business requires travel. Sales rarely happen from a desk, unless we are talking about call centers, for example.
For salespeople working in the field, it is crucial to have instant access to client data and current business opportunities. Our mobile CRM gives salespeople several options:
- instant access to detailed customer information right before the meeting,
- quickly enter new orders or edit existing records,
- writing meeting notes directly from the phone to the activity,
- overview of statistics wherever the trader is located, etc.
Want to view your portfolio of companies with, for example, more than 10 employees? A few clicks and you have it right on your phone, wherever and whenever you need it:
Increasing productivity and efficiency
With Mango on mobile, any employee can take notes, update client information, and schedule meetings directly from their smartphone. They don't have to wait until they return to the office to enter new information into the system, eliminating the risk of losing important data and increasing their work efficiency.
This is how you can, for example, record your activity, meeting notes, or business strategy directly from your mobile phone.
Responsiveness
Our CRM Mango is responsive and adapts to your phone. The user interface is designed to be very convenient. We wanted employees to be able to quickly and efficiently perform the necessary tasks directly in the field, without any complicated and stressful procedures. So, in our mobile version you can easily navigate and you will find a clear arrangement of functions. You yourself choose in the system settings what your main panel will look like, for example. Which three icons are the most important and most used for you, and you can simply preselect them in the settings and you will always have them at hand, literally :).
Better customer experience
The customer wants us, as merchants, to be fast, efficient, to remember them and always treat them as an important person who brings us money. Customers love fast and personalized services. Mango on mobile allows merchants to quickly view a client's card. What are their prices? What do they buy? How often? What did we deal with last? You, as a merchant, have an overview of everything you need within a minute. Why is it good? We have already mentioned it several times and we will always come back to it. Effective business means building long-term and successful relationships with our customers. Stronger loyalty and higher satisfaction, remember!
Mango Mobile App
In this blog, we tried to give you a very brief overview of how important it is to have a proper and functional CRM that can be used anywhere and anytime. But let's take a closer look. Mango has come up with its own mobile applicationMango Mobile App (MMA)The goal of this application is to improve the work of field salespeople, automate processes, and help improve performance. Basically, there are three functions, namely:
- call collection,
- sending calls directly to Manga,
- sync all contacts from Manga to your mobile.
MMA is another helper on the go. You can automatically send all business calls to Mango, add a note to them, and at the same time, you have an activity created right away. MMA is adapted to the work of a salesperson in the field. See for yourself. Click on the link below and learn much more about the Mango Mobile App.
If you want to stay competitive and provide first-class service, mobile CRM should be your priority!!!
